AND CONDITIONS OF SALES
SECTION 1: FIELD OF APPLICATION
1.1 – These general terms and conditions of sale govern, exclusively, the contractual relations between La Fouineuse and any person (hereinafter referred to as "the customer") who places an order on the merchant website (hereinafter referred to as "the site") via the following address:
1.2 – This site is published by La Fouineuse, Vintage Fashion and Home Deco Boutique and retailer of decorative and other items, registered with the Registraire des Entreprises du Québec, whose head office is located in Mascouche, Quebec, Canada, J7L2N5
1.3 – These terms and conditions are applicable to all items offered for sale on the site, and are reserved for customers over 18
who have full legal capacity.
1.4 – Any order of one or more articles presented on the site implies the consultation and the unconditional acceptance, on the part of the customer, of the present general terms and conditions of sale as well as the applied tariffs.
1.5 – Any failure by La Fouineuse to any of its obligations, mentioned in these general terms and conditions of sale, can in no way be interpreted by the customer as a waiver of the general conditions of sale. These conditions may be subject to updates or modifications without notice. The applicable conditions will be, then, those in force at the time of the conclusion of the contract, ie on the day of the registration of the order.
SECTION 2: INFORMATION RELATING TO ARTICLES
2.1 The articles and promotional offers, present on the site, are offered for sale within the limits of available stocks and for offers, until the end of their validity. The presence of an article on the site does not guarantee its availability in stocks;
an inventory error is still possible.
2.2 – The photographs and texts illustrating the articles are given for information only and do not enter the contractual field.
Therefore, although represented on the site, with the greatest precision, the photos and texts may, however, include errors. In the event that a product is presented with faults (eg price or description) due to typographical or other error, we reserve the right to refuse or cancel any orders that may have been made for a particular product. such product.
In this case, La Fouineuse's liability can not be incurred.
If your credit card has already been charged for such a purchase, we will re-credit your card for the total amount paid.
SECTION 3: ORDER OF ARTICLES
3.1 – Orders are made on the site at the following address:
Items offered for sale are subject to availability. In case of unavailability of a product, the customer will be informed, after the passage of his order, by email. The order will be validated only when the customer has paid the full payment.
La Fouineuse reserves the right to refuse certain orders, deemed invalid.
3.2 – Validation of the order:
If the customer wishes to buy one or more items, he will have to select a model or its reference, define the quantity then click on "Add to cart". The basket summarizes the customer's selection and allows him to modify his order. To validate the selected products, the customer will have to select the delivery method chosen and click on "Checkout". Once this step is complete, he will identify himself, either by his customer code, or by entering his personal data in the place provided for this purpose. He will then have to pay the amount of the order by card only then validate the information that appears on the final order form. An order number will be assigned to the customer, who will also receive a confirmation by email. La Fouineuse will keep the registration of the order as proof of the contractual relationship between the parties.
SECTION 4: PRICES OF ARTICLES
The prices listed on the site are the selling prices generally recorded, in Canadian dollars.
Federal and provincial taxes will be added.
All items on sale are final sale, non-exchangeable, non-refundable.
Prices do not include transport costs that are the responsibility of the customer and will be specified when registering his order.
The prizes presented may be modified at any time by La Fouineuse.
SECTION 5: PAYMENT AND SECURITY
5.1 – Payment by credit card
The customer must pay for his purchases directly on the site. Payment will be made by credit card. The amount of the order will be debited at the time of its validation. Payment by credit card is secured by an encryption system.
Therefore, La Fouineuse can not access the card number of the customer who transits confidentially.
Only Visa and MasterCard will be accepted by the security system.
The amount of purchases must be paid in full and in one go on the day of the order. Orders will be validated and processed, after acceptance of payment by credit card. In case of payment dispute with a customer, La Fouineuse reserves the right to refuse the order
SECTION 6: SHIPPING AND DELIVERY
6.1 – Modes of transport
Orders will be delivered by CANADA POST to the address indicated during the order.
The shipping method includes coverage for loss or damage up to a maximum value of C$100.
Additional fees are added for superior liability coverage. We are not responsible for lost, stolen or damaged items during transport. We therefore recommend that you contact us to request full coverage of the market value of your order, if applicable.
The deadlines are those indicated by Canada Post and we can not guarantee them in any way, just as the items are sometimes held by Customs. In case of absence from you during delivery, a notice is in your mailbox. Your parcel is usually available at your post office for a period of 15 days. After this period, your package is automatically returned to you, at your expense. We invite you to check this period and the collection methods directly with your post office.
Items concerned: Vintage fashion, decorative objects, textiles, lights or other small objects under 30 kg:
In general, your order is shipped in 24-72h. Nevertheless, the maximum period can be up to 4 working days in certain periods of the year.
Ex: Christmas, New Year's Day.
All other items will be shipped with prior agreement for mode and shipping charges.
Items concerned: furniture, mirrors, bulky items, oversized or weighing more than 30 kg.
6.2 – The delivery of the products will only be effective after receipt of the total amount of the order. The products will be delivered to the address indicated by the customer, at the time of the passage of his order. Consequently, the coordinates transmitted by the customer are considered as being accurate and will not engage, in case of litigation, the responsibility of La Fouineuse. In case of absence of the customer during the delivery, the carrier will leave a notice of passage to the indicated address and you will have to make arrangements with this carrier for another delivery.
SECTION 7: RETURN POLICY
7.1 – La Fouineuse allows a period of 15 working days from the date of delivery of your package, to return a product
that does not satisfy you and choose a new item. No refund - exchange or credit note only.
In the following cases: personalized products, special orders, jewelry, body care products, home fragrances, sheets, items on sale or items damaged by normal use, there will be no return possible. Items returned scratched, incomplete, damaged, damaged or soiled by the Customer are not returned or refunded.
7.2 - For an exchange, the article must be returned in its original condition, never having been worn, washed or used and with all the labels. Shipping or shipping costs are not refundable and are the responsibility of the customer. Returns must be sent prepaid. Please include a note explaining the reason for your return. We are not responsible for lost packages or sent to the wrong address. The return costs are the responsibility of the customer. We advise you to return the goods in post monitoring and to possibly subscribe to insurance from the carrier of the market value of the products, this being necessary in case of spoliation, breakage or loss of this merchandise by their services. This insurance remains the responsibility of the Customer and can in no case be reimbursed by La Fouineuse. Note that the return can be made in store.
7.3 - For any error on our part, La Fouineuse will refund by credit card within 10 days from the date of receipt of the package. During an exchange due to an error La Fouineuse, we will send the new package within a period of 7 days,
the return costs being at our expense.
7.4 - We reserve the right to change any policy without notice
SECTION 8: NONCOMPLIANCE
8.1 – In case of non-conformity of the products, we ask the customer to inform us within 30 working days
by e-mail to the following address: :